Curves & Carvings Signature Neo-Classic Display Unit - C&C DU0080

At C&C, We are ever happy to assist you in making right purchase decisions. A whole lot of customers continue to seek information to furnish their homes in India and overseas. No-one understands your purchase concerns better than C&C.  Based on our interaction and accumulated wisdom of personally speaking with thousands of customers, we now bring to you a ‘furniture purchase guide’ in form of FAQs. Apart from calling us on 0091 7722080791 / or writing us on contact@curvesandcarvings.com you can also post your questions on this forum to seek accurate guidance. 

1. Where is your Showroom in India?

   We have our company showrooms at Mumbai and Patiala. Our Mumbai address is G23, Laxmi Industrial Estate, Near Lokhandwala square, Andheri (West), Mumbai. At Mumbai showroom, we have 1500 sq feet of Product display.

   Our Patiala address is Hirabagh, Rajpura-Patiala Highway, Next to PVR Mall, Patiala 147002. At Patiala, we have 10000 sq feet of product display and 50000 sq feet of workshop facility. Our Patiala facility is 45 minutes drive from Chandigarh airport. Metro cities airports like Delhi, Mumbai, Hyderabad and Bangalore have direct flights to-and-from Chandigarh airport.

2. Do you make this furniture yourself or is it imported from China?

   We do not import any furniture item from China or anywhere else. All our furniture is hand-crafted ‘Made in India’ by our skilled artisans.

3. What is wood used for manufacturing Furniture shown in your website

   We use only M.P / Nagpur government auctioned Grade 1 Teak wood (Sagwaan) for manufacturing our furniture along with waterproof termite resistant Teakboard. Teakboard is also sourced from renowned companies.

4. How do we know wood used is Teak wood or not anything else?

   We encourage you to get our furniture checked from your trusted expert for the same. If someone can prove us wrong, you can claim full refund of what you paid to us.

5. Is your bed fully made of Teakwood, what about other furniture items like Wardrobe, Chairs, Sofa, Table etc made by you?

   We face this query quite often. Here is explanation that how this works in our case. 

   Beds	Headboard and Footboard are entirely made of Teakwood. Only in case of bed storage box, teakboard is used. Mattress bases are made of teakboard. In case of beds without storage, entire bed is made of teakwood.
   Sidetables	Sidetable frame is made of teakwood and teakboard. Drawers inside are also made of teakboard. Top is done in teakply.
   Sofasets, Chairs	Made entirely of Teakwood.
   Tables, Dining Tables, Consoles	Made entirely of Teakwood except Table top, which is done in teakply.
   Cabinet, Wardrobe	Frame made of Teakwood. Other parts made of teakboard, finished with teak veneer. Door frames are made of teakwood with carvings.

6. What if we want furniture fully made of Teakwood?

   It can be done with limitations of finish, that too at exorbitant pricing.

   For ex- if you are looking for bed boxes made in teak, one should be able to source at least 7 X 3.5 feet of multiple planks cut through the teakwood tree truck. Any one versed with timber industry will know how difficult and expensive this is to come by.

   Other option is to use small multiple planks to make up for length and width, this will make structure inherently weak, along with the fact that the quality finish will never be achieved in this case.

7. Will we get an exact quality and finish as shown in your website? Can we see your products to understand their quality and finish?

   We strive to get exact Quality and finish as is displayed in our website. However, you must understand these are hand-crafted products, and that wood grains differ from tree to tree. As a result, there may be a possibility of slight variation in finish of particular products. Generally, you can expect 85-90% match when it comes to finish and quality.

8. I have a flat in Bangalore? Will it be possible for someone from your side to come and take measurements?

   If it is a flat / villa you are looking to get fully / partially furnished, we can definitely send someone from our side to go and take the measurements on-site. We do that free of cost, once we have received an advance amount from your side.

   Alternatively, we charge you for return airfare ex-Delhi (for > 250 km travel), local travel & fooding amount for one individual for one day.

9. I need some of my furniture like Wardrobe to be fixed with wall? Will you do that for us?

   In case you are getting flat / villa furnished from us, we will do onsite installation of all items. In case of single or few items purchase, you will have to get installation done locally. We reserve the right to offer installation on case to case basis.

10. Do you have any more designs than ones shown on your website?

    Yes, we have many more designs. Unfortunately, we do not have soft copies of those goods. Those designs are available with us in hard copy catalogue formats. In any case, you can google the design of your liking; we can make the same for you as long as it is in wood.

11. I am looking for classical theme for my Mumbai flat. Can you do interior designing for the same (Here are some images for your reference)? How much do you charge per sq feet for turnkey project?

    Yes, we can do classical / modern theme anywhere. In case of turn-key project, we can also do full interior designing along with execution anywhere across India. Our rates start from Rs 7000 per sq feet onwards. This will include flooring, ceiling, furniture, lighting, plumbing, bathrooms, kitchen, decor, furnishings etc of reputed brands. (Our standard package does not include electronic and electrical items)

12. Will you provide 3-D drawing for my Flat/Villa/ Bungalow? How much do you charge?

    We can provide 3-D drawing for your premises, once we receive floor plan from your side. We charge Rs 150 per sq feet for doing the same.

13. Where does your manufacturing takes place?

    We have a mix of our own manufacturing and external sourcing. We source our products from our contractual vendors all across India depending upon complexity of your order, delivery location, skill set required and other factors. Our sourcing team make sure that these products meet our Manufacturing quality and finish criterion.

14. Where does the dispatch happens from?

    Dispatch can happen from anywhere across India depending upon atrisan skill set required for executing your order. However our quality team ensure that all products are made to our defined standards, packaged and despatched to all India and overseas locations.

15. Can we see your products to understand their quality and finish?

    Yes, you are most welcome to our showroom at Mumbai and Patiala showrooms to exprience that.

16. Will I get to inspect goods before I take delivery of goods?

    If you are buying multiple items for us, we insist on your coming to inspect the goods at our location. In fact, in India we offer our customers free return air ticket to do that. This allows you to point out any unlikely discrepancy / dissatisfaction with goods, and if required, we can work on it our factory immediately.

17. Why should we pay you 50% upfront? How can I trust you with my payment?

    We customize furniture to meet your specific requirement of dimensions, fabric, colour etc. We charge 50% upfront to protect our interest, and the fact that once we have accepted your payment, we are legally bound to deliver committed product.

    You have as much reason to trust us as you do with your neighbourhood store. We are professionally managed company duly registered with registrar of companies in India. We are also certified exporter. You can view our company and promoters credentials by clicking here.

18. How do we do fabric / leatherette selection? Can you send swatches of fabric / leatherette?

    We use fabric / leatherette priced upto Rs 750 per sq meter wholesale pricing. We prefer our customers to purchase fabric / leatherette in local market and send it us. If that is not possible, we expect you to indicate your preferred colour for the same. We will send you the choices available in market via Whatsapp.

19. What extent of customisation is possible in your furniture?

    We can customise furniture as per your requirement. Full customisation is a probability for all items at incremental pricing. 

20. Can your carpentry team work on my premises, so that I know what is getting built?

    Once you have contracted your work to us, we discuss entire detail with you thoroughly and if required provide you with 3-D drawings. Our team manufactures the same in our factory premises, and transport the same to your premises. Our installation team will come and stay at your premises for installation. Sorry, we do not manufacture goods on premises.

21. I don’t want any people on my premises; can you manufacture all outside and only do an installation here?

    Yes, we prefer that way only. Only installation is done by team at your premises.

22. Most of your website images are from other sites. We need to see real live images of your furniture. Can you send the same to us?

    Please refer to the link https://curvesandcarvings.com/gallery to see sample of some of our work.

23. What do you suggest is better, polished or painted furniture?

    As an expert, we will recommend polished surface for your everyday heavy items like Beds, Wardrobes, Sofa sets and Dining sets. For other items, both polish and PU paint works best. The reason for not recommending PU paint for heavy items is it doesn’t last long. Painted furniture is most likely to develop joint cracks, or is prone to paint chipping off.

24. We need furniture on an emergency basis to gift at our ward’s marriage, Can you do that?

    We can choose to work on emergency basis. However, the express pricing will be levied for the same.

25. We get a really nice turkish furniture our here. Can’t imagine anyone can match that in India, do you claim to do that.    

    We do not claim to match anyone. What we do claim is that you will get goods made in genuine teak wood, crafted in best way, and finished to the perfection. It will be Indian; you may choose to call that Turkish or Italian.

26. Can you provide us some customer reference for verifying your claims?  

    Please check the testimonial section on our website for the same. As for verification, you are free to conduct your own due diligence. 

27. Do you also make Modern / Contemporary furniture?

    We can make any wooden furniture irrespective of their design and genre.

28. I have a specific design requirement. Can you make it for me from image?

    Yes, we can do it for you as long as it’s in wood.

29. In case of any dispute or arbitration with you post purchase, How will we resolve that? 

    In this kind of remote scenario where we are not able to resolve our differences amicably, we subject ourselves to jursidiction and arbitration of laws and statues of state of Uttar Pardesh (UP).